Baby's long bubble on the face Johnson Johnson skin cream is doubted and caused the baby to be allergic
Users query the skin cream makes the baby allergic
Johnson Johnson explains production accords with the national regulation
Use " Johnson Johnson " After the products, the baby's skin successively presented red rash and bubble, Miss Wang thought that resulted from products existing problem. Because of " Johnson Johnson " Link up the solution that can not reach an agreement in the course in time with consumers, causing the problem to be dealt carefully with all the time, for this reason Miss Wang reflects to this newspaper.
Baby's long bubble on the face
A few days ago, Miss Wang held the daughter 6 months old to find a reporter, she depended on the baby's small face and said, the full bubble of both sides at that time, the face still left the red spot piece so far, she depends on the baby's small buttocks and says, these bubbles have not fully recovered yet again.She has shown a piece of white flat plastics (9420,230.00, 2.50%) 100 ml that the bottle packs holds " The skin cream of babymilk of Johnson Johnson " 300 ml that bottled with milky white plastics holds " The baby of Johnson Johnson has the shower juice had one's hair washed " ,Two external packing of product these have marking out " medical science prove, pure and gentle " Words.
According to the introduction of Miss Wang, the baby was born on October 7 last year, began to use babymilk skin cream and baby of Johnson Johnson to have the shower juice had one's hair washed in the last ten days of November, having only used it twice, the baby's faces and small buttocks have presented red rash, these red rashes both became bubble two days later. Then will take baby to the hospital to make a diagnosis and give treatment at once, doctors will find problematically after having a blood test for the baby, inquire what Miss Wang uses for the baby, she tells the doctor to be skin cream and shower juice of Johnson Johnson, the doctor tells her to be allergic after using the skin cream, it is troublesome to see over these days at night. The doctor writes a prescription, stop using " Johnson Johnson " while using medicine subsequently ,Erythema and bubble are reduced gradually 3 days later.
Miss Wang phoned with Johnson Johnson shortly afterwards the consultation of 800 beginning was communicated by telephone, but communicate and have no result.
The company calls the products safe
Subsequently, reporter and the intersection of Johnson Johnson and 800 consulting telephone of beginning go on, contact, customer service department and quality guarantee department pay close attention to to this, the relevant person in charge shows the relevant record and claims, the company receives consumers' feedback on April 2 this year on the the afternoon of the 14th, been keeping the close communication with consumers all the time during that time. Investigated by the quality testing department of the company, the products accord with national quality criterias, it is safe. As to this, national food medicines supervised the administration bureau already security to the products of baby of Johnson Johnson two times has been confirmed on March 21 and April 3. Johson Johnson says: "We would like to keep the positive communication with consumers, and advise consumers to meet the similar question and get to the hospital to further diagnose clearly, Johson Johnson like according to to diagnose, make fair and sensible treatment for consumer according to relevant regulation clearly doctor too.
Johnson Johnson explains that can not vary with each individual while being allergic
" Johnson Johnson " The relevant department reminds the masses of consumers too: Because the human skin has individual differences, and the manifestation of skin also relates to factors such as the environment, climate, diet,etc., some group may present the skin to use the products ruddily and getting off rash,etc. and reacting, just some the intersection of people and edible seafood, smell pollen can being irritated, it is due to individual difference, and have nothing to do with quality of the products. Propose consumers can do simple test behind the ear or inside the wrist before using a section of new skin care products, and observe for 24 to 48 hours, if some skin does not have abnormal condition, can rest assured to use. If in the course of using the products, any uncomfortable, propose delaying using this product, wash and use the position with the fresh water, go to a doctor in time if necessary.
Pass third party's test before being listed
Two external packing of product these have marking out " medical science prove, pure and gentle " Words,how it will be at medical science " pure and gentle " without being more proved when coming (used after an attribute)? The shop products as defending and making up allowing, how to prove medical science? Johnson Johnson (China) It is explained that limited company faxes to a material of this newspaper: All the intersection of baby and products of company this, before not listing, will medical organization went on the clinical test of medical science independently through third party, including the repeated spot sticks to the experiment, stimulates experiment, only allergic experiment, only toxic experiment totally, only can be declared and marked out " medical science proves " in the label through the products of these experiments, pure and gentle" . Meanwhile, babymilk of Johnson Johnson skin cream supervises the administration bureau filing in Shanghai food medicines in products on February 27, 2007 too, including the label.
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