The harmonious relationship between doctors and patients is not merely friendly service

The harmonious relationship between doctors and patients is not merely friendly service
Wuhan Ye ZhuYi
Recently, the patient goes to one affiliated hospital in Chinese Medicine University of Zhejiang to go to a doctor, perhaps will reap much " friendly service " . One that is with general hospital " Friendly service " Different, the patient will give a mark how the doctor, nurse of this institute smile at. If the medical personnel offers service of smiling or smiles sincerely, the hospital can pay, criticize for in the examination, the serious one will also deduct the bonus of hair.
Under the intersection of doctors and patients and contradictory conspicuous realistic linguistic context, hospital it advocates harmonious relationship between doctors and patients to be fine in original intention. " civility costs nothing " ,Compared with ice-cold professional face, the medical personnel's friendly service undoubtedly has affinity and appeal. Should say, the medical personnel is not originally worth making a fuss offering service of smiling, but the author notices on the net, the net friend, to this kind of " friendly service " Appreciate the kindness, have net friend state outright even, " whether friendly service is it possible a gentle knife " ?
In author's view, during medical care, the medical personnel's friendly service is no doubt important, but analyse on present situation, the key question of the contradictions of doctors and patients, it is not obviously this formal respect and trust, and lie in letting the patient get really high-level medical care and economical material benefit. At present, unstandard medical behaviors such as the difficulty and high cost of getting medical treatment and great prescription, checking excessively,etc., the ones that become medical trade " The hard wound " ,Improve or build the harmonious relationship between doctors and patients, does not obviously only have " friendly service " Can be solved.
So, the net friend does not appreciate the friendly service that the hospital put out, it is not merely a mood question, also not merely to the stereotype of the hospital, the colony nature not changed to the difficulty and high cost of getting medical treatment question and medical trade long-standing abuse is anxious. I thought, the hospital should really make the patient's trust, built the harmonious relationship between doctors and patients, should be key research solves the problem that the patient care about most, the medical worker should communicate with the patient diligently, understand what the patient is really thinking and what is needed. If the doctor sees things as one would if he were in someone else's place and thinks about the patient, do a good job of own job of healing the wounded, rescue the dying; Can be gentle, a bit more transparent such as the charge of the hospital; If doctors can confirm the suitable healing solution from the view of patient's condition, reduce patient's physiologically or psychological agony Accomplish after the these, see smiling face of medical personnel, patient can indebted forever too.
Fundamentally, it is to build the first step in the harmonious relationship between doctors and patients that the hospital puts out friendly service. The patient needs friendly service, but need to solve and see the doctor the difficult and expensive problem of seeing the doctor conscientiously even more. I think in the reform action, " smile " Get in touch the bonus, change into " arbitrary charge " Punish severely, perhaps is received by patient favourably even moring and praise.
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